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Delivery Information

The fulfillment process of Koi by Delanor (koibydelanor.com) is to process and ship out all orders within 24 hours. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All shipment must be signed for upon delivery.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Shipping cost will be calculated during the checkout process. Please note that shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. You will be charges shipping cost unless Koi by Delanor (koibydelanor.com) is running a free shipping special.